Acumen is committed to respecting your privacy online. This section of our web site details how we store, protect and use any information you give us about yourself via this web site.
Collection and Use of Customer Information
When you place an order with us, we ask you to register in order that we have accurate infomation regarding your name, email address, delivery address, credit or debit card number, expiry date and your telephone number. This information allows us to process and fulfil your orders and to notify you of the status of your order. We ask for your telephone number so that we are able to contact you speedily in the unlikely event of there being a problem with your order. Please note that for some international orders, your telephone number may be given to our couriers.
Once you have provided us with the above details, we are able to use them to better understand your individual requirements and therefore provide you with a better service. Specifically, we use your information to aid you in completing your transaction, to communicate back to you, to update you on service and benefits and to personalise our web site for you.
From time to time, Acumen may choose to use your email address to contact you for market research purposes, or to send you targeted information about new products and services from Acumen. If you do not wish us to contact you in the future, for whatever reason, please let us know by email: firstname.lastname@example.org
Whenever you place an order or access your account details you will be able to do so over a secure server. Acumen uses the industry standard, Secure Socket Layer (SSL) encryption, to ensure our online ordering facility is fully secured for credit card transactions. We adhere strictly to security procedures as required by the UK Data Protection Acts of 1984 and 1998, in storing and disclosing your details, to prevent unauthorised access.
Disclosure of Information to Third Parties
Acumen will not sell, rent or lease your personally information to third parties.
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. They identify your computer to our server and allow us to display personalised information such as the contents of a shopping basket. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. You are also able to check the cookie in your web browser to ensure that the information record is correct.